Our Services & Expertise

We are an international team of product experts and tech talent. Our experienced Munich-based founder and product manager Janina works closely with highly skilled designers and developers in Kathmandu. 

Together, we’ve delivered over 20 mobile and web apps for clients across Europe, North America, and Asia. 

Janina, the founder of Fishtail Product Lab, has a deep personal connection to Nepal - her husband is from there, and she travels there frequently. This connection has allowed her to build a long-term partnership with the Kathmandu team, who are among the best in their field and share our values: a love for smooth collaboration and the drive to create something truly exceptional.

This close family relationship allows us to combine German standards of quality with the creativity and innovative spirit of Nepal, producing first-class apps at reasonable prices.

At Fishtail Product Lab, we make it our priority to hire only the best tech talent: highly qualified graduates from specialized universities as well as experienced developers from leading companies. Many of our team members have also completed internships with our partner companies or directly with Fishtail Product Lab before joining as full team members. This ensures that every project is handled by top-tier professionals.

Our collaborative approach includes working with trusted partner companies to meet project requirements. All projects, as well as the Product Discovery phase, are managed centrally from our headquarters in Munich. Design, development, and deployment tasks are delegated to our partner companies in Kathmandu, which work exclusively with full-time, permanent professionals. These experts function as an integrated part of our extended internal team.

Simply share your contact details, and Janina, Founder & main point of contact at Fishtail, will get in touch to schedule a conversation. After our initial get-to-know-you phase, we’ll prepare a tailored proposal to get our collaboration up and running quickly.

Of course, we’re happy to sign a non-disclosure agreement (NDA) before you share your idea with us.

In our initial get-to-know-you calls, we’ll talk through your idea, give you a high-level estimate of timeline and costs, and answer any questions you have about our process.

After these conversations, you’ll have a clear understanding of how we can support you in reaching your goal.

We’ll also get a sense of how clearly your app features are already defined. If the requirements aren’t fully fleshed out yet—which is completely normal and nothing to worry about—we’ll include a dedicated Product Discovery phase in our proposal.

In jedem Fall erhältst du schon kurze Zeit nach unserem Kennenlernen ein realistisches und flexibles Angebot, das sich exakt an deinen Bedürfnissen orientiert.

If you come to us with well-founded discovery results and clear insights into your users’ needs, we can potentially skip the Discovery phase and move straight into design and development.

However, it’s important to note that we may review and challenge your discovery results to ensure they align with our principles of user-centered product development. At Fishtail Product Lab, user value always comes first, and our product managers, designers, and developers are committed to working only on projects that are built on solid discovery insights.

If you come to us with a UI/UX design that has already been validated in terms of usability and technical feasibility within your budget and timeline, we can skip the design phase or limit it to minor adjustments. These adjustments ensure the design aligns with our product understanding and developer standards.

That said, we will thoroughly review the design before starting development to make sure it meets our quality and usability standards. This step helps us ensure a smooth development process and a high-quality final product.

We primarily work with a Scrum-inspired methodology using one-week iterations (sprints). Each sprint starts with a planning meeting and ends with a review of the implemented product features.

That said, we value flexibility and common sense more than rigid adherence to frameworks. As a closely collaborating team of hands-on professionals, we don’t have a dedicated Scrum Master. Instead, we work closely together to ensure effective, pragmatic project management that serves the product and the project goals.

Yes, our goal is to maintain continuity by keeping the same team members assigned throughout the project. However, we account for unforeseen circumstances such as illness or other absences. In such cases, we ensure a seamless transition by replacing team members as smoothly as possible.

A higher budget can help mitigate these situations, as it allows us to plan for additional personnel resources in advance.

With a sufficiently higher budget, we can ensure that key team members, such as developers, work full-time on your project. Other roles, like product leads, designers, or QA testers, may still be involved in other projects concurrently.

No, you don’t. Our project managers in Munich and across our global team take full responsibility for managing the developers.

We typically communicate through a single point of contact—our Product Lead, who represents the entire team. In most cases, this is Janina, Founder of Fishtail Product Lab. This ensures you have a clear contact who oversees both project progress and product development.

Your point of contact is always reachable via calls, email, or WhatsApp to ensure smooth communication. If needed, we can also involve subject-matter experts from our team to discuss specific technical questions in detail.

Fishtail Product Lab ensures development quality through a combination of highly skilled developers, experienced project and product management, and comprehensive QA testing. Our development team, made up of graduates from top universities, is guided by seasoned project and product managers who closely monitor progress.

In addition, our QA team conducts thorough manual and automated testing to guarantee quality and quickly resolve any issues both before and after launch.

After your app’s launch, we provide 90 days of free bug-fix support. For new features or system administration services, we’re happy to create custom offers tailored to your needs.

We can also help you understand ongoing costs that aren’t related to Fishtail services, such as infrastructure, hosting, or customer support.

At the conclusion of your project, we ensure a smooth handover. You will receive:

• Full access to your code and infrastructure: The source code along with instructions for updating technical credentials and database access, giving you complete control over your code, data, and infrastructure.
   
• Guidance on platform accounts: Instructions for removing or downgrading our user accounts on platforms like AWS, GitHub, and the iOS and Play Store developer consoles.
   

Additionally, we remain available for your future needs. Whether you want to scale your project, develop new features, or implement other initiatives, we’re always ready to support you.

Yes. As our client, you own all rights to the app developed on your behalf. This includes all exclusive, proprietary code and designs implemented in your project, as explicitly stated in the contract.

The confidentiality of your project is our top priority. We sign strict NDAs with you and our partner companies, and we are happy to sign a non-disclosure agreement even before our first conversation.

Access to data and infrastructure is carefully controlled, with each team member granted only the information necessary to complete their specific tasks.

Typically, it takes about 2 weeks after contract signing to start the Discovery phase. During this time, we assemble your dedicated design and engineering team. Immediately after Discovery, we move straight into the design and development work on your project—no delays.

In our initial conversations, we aim to understand how concrete and detailed your app feature requirements are. The less defined the requirements at the start, the more intensive the Discovery phase will be, which we include in our proposal.

If the requirements are still very vague at the beginning, we offer the option to sign a separate contract for the Discovery phase. Only after completing this phase can we provide a reliable estimate for design and development.

In any case, you will receive a realistic and flexible proposal shortly after our initial meeting, tailored precisely to your needs.

The total cost of your project depends on the effort required for Product Discovery, UI/UX design, and development. Factors such as project complexity, timeline, and the technologies used all play a role. You can find more details here .

We accept bank transfers.

Unfortunately, we are not able to accept equity as payment at this time.